Shipping policy

Processing Time All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Standard Shipping — Worldwide We ship to customers worldwide. Delivery times for standard shipping are 5 to 13 business days from the date of dispatch, depending on your location and local postal services.

Please note that delivery times are estimates and may vary due to customs clearance, public holidays, or other factors beyond our control.

Shipping Rates Shipping rates are calculated at checkout based on your order and destination.

Order Tracking Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your delivery.

Customs & Duties International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the order total or shipping cost.

Lost or Delayed Shipments If your order has not arrived within the estimated delivery window, please contact us at [contact@gheren.com] and we will investigate the matter promptly.