Shipping Policy

Shipping Policy

At GHEREN, we aim to make your shopping experience simple, secure, and reliable.

Order Processing

Orders are usually processed within 1–3 business days after payment confirmation. Processing times may be slightly longer during weekends, holidays, or high-demand periods.

Shipping Times

Estimated delivery times may vary depending on your country, region, and the product ordered. Most orders are delivered within 7–15 business days after processing, but in some cases shipping may take longer due to customs, courier delays, or local delivery conditions.

Shipping Cost

We currently offer free shipping on eligible orders. Any available shipping options and costs will be shown at checkout before payment.

Tracking Information

Once your order has been processed and shipped, tracking information will be sent to the email address used at checkout when available. Tracking updates may take a few days to appear after shipment.

Incorrect Shipping Information

Please make sure your shipping address is correct before placing your order. If an incorrect address is provided, delivery may be delayed or unsuccessful. If you notice a mistake, contact us as soon as possible.

Customs and Import Fees

Depending on your country, customs duties, taxes, or import fees may apply. These charges are determined by local authorities and are the responsibility of the customer where applicable.

Lost or Delayed Orders

If your order is significantly delayed, please contact us with your order number so we can review the situation and assist you.

Contact

For shipping-related questions, please contact us through our Contact page and include your order number if available.